World Of Watches Reviews

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I bought 7 pieces of watches from them in the month of June & July 2013. I only received my credit card statement in July and notice that they have over charge me by US$ 4016.06. I have been trying to contact them by phone but each time my called was picked up by a...
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4 comments
#1144287

Go to Linda Baquero on channel 7 and I am sure she will help you. Failing that, you should complain to the Better Business Bureau and/or the Department of Consumer Affairs for your city/state. Good luck!

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ID
#443703 Review #443703 is a subjective opinion of poster.
Loss
$4000

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New Reviewer

LOCKED Amazon Account & Demand Payment

World Of Watches - LOCKED Amazon Account & Demand Payment
Update by user Jun 01, 2021

I ordered the pen in February and have written 17 e-mails to, "Hedi," who lies and scams her way through everything. She said, "Oh we don't sell that pen," so I sent her a photo from her website and photos of the WRONG Pen they sent to me.

Hedi and Marvin (Sternberg) refuse to send me a Paid Return Label and have filed a dispute against me with Amazon.

Thus, I have been locked out of my business Amazon account for over a month. This has gone on for four months!

Original review posted by user Jun 01, 2021
This company is the WORST of the worst. Apparently, there is no such place as, "World of Watches," but instead, all money goes to Marvin Sternberg! I had ordered a pen from them and they sent me the WRONG one. There is no phone number and Marvin apparently just takes the money and runs! I have written 17 e-mail to, "Hedi," who lies about anything and everything. They refuse to refund my money and have instructed Amazon to Lock me out of my Business Account. KnowKnow works.

User's recommendation: These people are Frauds, Liars, Criminals & STAY AWAY!!!

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ID
#2581245 Review #2581245 is a subjective opinion of poster.
Service
World Of Watches Customer Care
Pros
  • Reasonable prices until they failed to refund wrong item sent
Cons
  • Scammers
  • To resolve anything you need lawyers as they do nothing
  • Marvin sternberg is a scamming crook
Loss
$312
Preferred solution
Full Refund AND a Return Mailing Label to send this WRONG Pen I did not order and do NOT want back to you. Clear this up with Amazon.

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New Reviewer

Unreachable & SENT WRONG Item

World Of Watches - Unreachable & SENT WRONG Item
Update by user Apr 29, 2021

Pissed Consumer told me to call Customer Service. That is a non-working phone number and I have been trying for over a month to reach someone.

I have written 7 e-mails, but am unable to upload or attach them to this site. Thus, THEY need to call me because they CANNOT be reached.

Truly a crooked company who despises its own customers. NEVER again will I use this rotten entity.

Original review posted by user Apr 29, 2021
This place took many weeks to ship my items to me, but then, upon opening it, they sent the WRONG item! I have written to them 7 times and tried to call (of course no phone that is answered by a human being or computer. They need to send me the Return Receipt so I can ship this back to them. But, all they do is ignore me. Horrible Company! Please help!
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ID
#2526460 Review #2526460 is a subjective opinion of poster.
Service
World Of Watches Customer Care
Pros
  • Non-responsive customer service when they sent wrong item
Cons
  • Shipping delay
  • Dishonesty
  • Non-responsive to their errors
Loss
$312
Preferred solution
I demand a FULL Refund and for these people to send me a prepaid return receipt so I can send this WRONG item back to this World of Watches entity. Do NOT do business with these horribly crooked people.

My shipment not delivered

It's been over a week and still have not received my order I even paid for two day delivery they have yet to ship it.I contacted them and come to find out they have not shipped yet!! Then they charged me again for the watch minus the delivery!! So I'm paying double the price advertised!! I was told to check my Bank account and yes I was charged twice!!! This is so irritating! Now I have to wait another week for my order! This was not my fault at all!! Then I was told I can cancel my order!! Really this how y'all solve this matter? Never again will I spend my money with this company they won't give any costumer satisfaction!!!!

User's recommendation: Stay on them ..very unprofessional.

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ID
#2424776 Review #2424776 is a subjective opinion of poster.
Location
Phoenix, Arizona

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New Reviewer

Poor service

I have bought a few watches and more than half had to be returned for service and then later quit working..call the customer service number with out an answer..I know these watches have warranties but to get help is nearly impossible. My account doesn't keep info on the items you purchase for very long ,so if you don't keep records yourself it's difficult to remember exact purchase dates or transaction numbers..if I ever get someone to help me with my 2 unworking watches, I will follow-up here. Very unhappy

User's recommendation: Keep all receipts and order numbers.

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ID
#2420156 Review #2420156 is a subjective opinion of poster.
Loss
$200
Preferred solution
Full refund
New Reviewer

My shipment not delivered

Phoned and emailed company multiple times to inform them of non delivery of my package. Company has yet to contact me back. It has been over 3 weeks.
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ID
#2354140 Review #2354140 is a subjective opinion of poster.
Loss
$575
Preferred solution
Deliver product or service ordered

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New Reviewer

Just recieved todoy and battery is dead

Received my watch today with a dead battery.HorrAwful
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ID
#2200095 Review #2200095 is a subjective opinion of poster.
Service
World Of Watches Customer Care
Cons
  • Non working item
  • There is no customer service available anytime
Loss
$55
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Refund

I placed an order for almost 500 dollars and I never received. The customer service of this company is the worst. You call the number abs hangs up right away. This is such a bad company. Please be aware of it before placing an order. They're a scam. Thieves. I am really at the end of my rope and feel very frustrated and angry.

User's recommendation: Stay away from world of watches.

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ID
#2195660 Review #2195660 is a subjective opinion of poster.
Product
World Of Watches Watch
Cons
  • No customer service
  • Non responsive
Loss
$482
Preferred solution
Full refund
New Reviewer

Shipping of my omega watch

Until now i have not received my shipping tracking number. They email me that i can receive my tracking number within 24 hrs.. its been a week already. What happen to my order pls update me..
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ID
#2111398 Review #2111398 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

Very unhappy

bvcompany sent me a quartz watch that sat around so many years the battery ran out. they offered to have me install new battery and send them the bill.. i bought a new watch, not one sitting around for years

User's recommendation: buyer beware.

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ID
#2007514 Review #2007514 is a subjective opinion of poster.
Preferred solution
send me a new watch- liked the ones i have gotten in past

Watches

World Of Watches - Watches
Broken watch can't get repaired, no response from company

User's recommendation: Buyer beware.

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ID
#2001049 Review #2001049 is a subjective opinion of poster.
Service
World Of Watches Repair
Pros
  • Lots of choices of watches
Cons
  • No customer service

Watche broken

Watch purchased Dec 25-2019.watch stem broken in. April 2020. Trying to contact WOW re. Watch repair via phone's an E-mail. No reply from either. Watch was made by Charriol , price$354.98 order ID PW 00290540

User's recommendation: Check out availability of repairs on watches.

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ID
#1976007 Review #1976007 is a subjective opinion of poster.
Location
Cincinnati, Ohio
New Reviewer

Other product delivered

World Of Watches - Other product delivered
Dear sit, I have received wrong product .I have order online gunmetal Big daddy dz -7315 watch but didn't received SKU..323066****4389 Awb-861114**** So please arrange the exchange the product. My mob.919935**** 870983****

User's recommendation: 919935****.

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ID
#1918077 Review #1918077 is a subjective opinion of poster.
Loss
$1199
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Think it's bogus

This bogus company sent and charged me for 2 watches which are exactly the same. Did not order 2 of the same. Neither work, Called phone #, at least 5 times, voice said high volume of calls, wait forever. After forever, voice said same thing. After the 2nd after forever, phone hangs up. emailed at least 5 times for RMA "required" for return to who knows where, also, what size battery. Website also lies about Suggested Manufacturers Retail Price $1595 means $2-300 in real life. I am absolutely livid, have been for a week. Will let bank sort it out. 2, exactly the same, neither work, AAARRRGGGHHH.

User's recommendation: DO not EVER order from these creeps.

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ID
#1866639 Review #1866639 is a subjective opinion of poster.
Service
World Of Watches Customer Care
Cons
  • Dishonesty
  • Non working item no response in any way via phone or email
Loss
$110
Preferred solution
Full refund

Return

NOBODY ANSWERS ME AT ALL!!! What the *** I am trying to return a watch and have been for weeks and nobody answers the phone or emails me back. And my name isnt Jayline. Its Matt
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ID
#1762414 Review #1762414 is a subjective opinion of poster.
New Reviewer

DON"T PURCHASE FROM THEM and TELL EVERYONE YOU KNOW THE SAME

I ordered the wrong pair of earrings for my wife for Christmas and wanted to exchange. When you call their customer service number they put you on hold and then come on and say try later. They don't put you in a queue to call back, there is no way to leave a message. We tried all different time in a day for two weeks. During that time we also emailed and used their chat option on line to secure an RMA number to send back the merchandise since we couldn't get anyone to help us merely exchange it. Finally with one day left on the 30 day exchange policy, my wife sent them an email stating she was sending them back without an RMA and expected a full refund and would be contacting consumer protection and the BBB if not honored FINALLY a response, they said they would sent the request to their refund department which would take 7-10 business days knowing that would make it past the 30 day return policy so they wouldn't have to honor it. This company is corrupt. I'll wouldn't be surprised if the jewelry we ordered isn't even gold or diamonds with such a horrible business plan. Please tag all social media you are on to get the word out never to buy from this site.
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ID
#1759323 Review #1759323 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$250
Preferred solution
Full refund

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