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2.0

In June this year I ordered an automatic watch from their website, the box said automatic and it looked fine. I adjusted the band and wound it and wore it.

within about 30 hours it stopped, on further inspection I saw the case read mechanical not automatic and contacted the company I was told by their service department that automatic is mechanical. I advised them no it had the wrong movement when I returned it and they said it works fine . I was away on a cruise and when I returned I called speaking to a manager Ella, she said they corrected their website and did in fact send me a hand wind watch but being past 30 days and being worn means will not take it back or replace it.

The most she could do was give me $10.00 credit and to call her directedly next time I order a watch. This is the fourth watch I purchased in two years and expected a better response.

Reason of review: Not as described/ advertised.

Monetary Loss: $79.

Preferred solution: Full refund.

World Of Watches Cons: Lied to us.

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