World Of Watches - Ordered automatic watch got self winding.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
New ReviewerIn June this year I ordered an automatic watch from their website, the box said automatic and it looked fine. I adjusted the band and wound it and wore it.
within about 30 hours it stopped, on further inspection I saw the case read mechanical not automatic and contacted the company I was told by their service department that automatic is mechanical. I advised them no it had the wrong movement when I returned it and they said it works fine . I was away on a cruise and when I returned I called speaking to a manager Ella, she said they corrected their website and did in fact send me a hand wind watch but being past 30 days and being worn means will not take it back or replace it.
The most she could do was give me $10.00 credit and to call her directedly next time I order a watch. This is the fourth watch I purchased in two years and expected a better response.
Reason of review: Not as described/ advertised.
Monetary Loss: $79.
Preferred solution: Full refund.
World Of Watches Cons: Lied to us.
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content