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2.4 Based on 48 reviews
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  • Customers like
    • Selection of watches 1
    • Supervisor touch labor 1
    • Website layout and selection of products 1
  • Customers don't like
    • Terrible company 5
    • No response on emails 4
    • Whole way of doing business 4
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In February I bought an Ingersoll Bison #29 automatic watch for about $170 from WoW and it quit working after about 2 months. When I checked with World of Watches they referred me to the Ingersoll rep in Chantilly, VA. They required a $30 administrative fee to fix and ship my watch even though the watch was under warranty. I decided to "*** the bullet" and get the watch fixed. It ended up costing me the $30 admin fee + my shipping cost of... Read more

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I purchased 2 Invictas on a 50% off sale. The next day I recieved an email that the more expensive of the 2 was out of stock. They reimbursed my Paypal later that same day. I recieved the remaining watch of the order 3 days after purchase. It is in perfect condition. It retails for $695. I paid 50% of $69.99 + $4.55 tax = $39.54. ( free shipping) That works out to 6% of Retail. I saw the exact same model on ebay the very same day priced from... Read more

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30mins back, I received a '20% off on anything' coupon in my personal mailbox from World of Watches. Visited the site, added an item to my cart, applied the discount and voila...it worked. Delighted, I went on to checkout, and there you go.. The wolf under sheep skin. The shipping costs are TWICE as much as the price of watch and the discount rate is TAKEN OFF. Now I have a watch at its original price and 200% shipping costs on it!! I pinged... Read more

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Fantastic experience. Ordered a Bulova Accutron Swiss Made (retail $1195 cost was $299 on WOW) watch on Sunday, shipped Monday, received on Wed. Boxed, brand new with manual and warranty card. SERIAL NUMBER INTACT.

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I have been a customer for over five years and have purchased dozens of watches. No questions asked for returns with postage paid for returns. Accounting errors corrected within 24 hours. Their business practices compare favorably with any top tier retailer on the internet. You could not ask anything more from them. No retailer is perfect, but this one corrects its errors with no cost to the consumer. How can a consumer lose with postage is... Read more

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Claimed it was delivered but someone else signed for it. They the. Blocked me from contact. I never heard from them since. They are a crooked company. Read more

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Had great experiences with Evine and world of watches . Ordered 2 from WOW last night . Let's see what happens on these 2 orders

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First one was $1000 for $150 - came in with 5 big scratches, back lid was not fully shut. The time was off about an hour for every 12 hours that's gone by so I would re adjust it all the time. Got it replaced with same watch and 2nd one came in with a few cosmetic problems. But time was running slow all the time. Thought it was maybe battery is dying so replaced that and the time was off all the time. Return time ran out so got a local repair... Read more

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Purchased a new Baume and Mercier for nearly $2000. It stopped working after 5 days. Shipped it to them for repair. Called 2 weeks later on status. A customer service rep with an attitude claimed they had no record of return. Finally they shipped it back to me. Watch was then stolen while with UPS. Emailed World of Watches customer service about it. No reply. I contacted DISCOVER and, thankfully, they agreed to credit my account for... Read more

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Ordered 2 watches from WofW in the past 3 months. Free delivery took 6 days on both orders. Watches arrived well packaged and in new condition. Both watches have been trouble free. The last Michael Kors watch came with a free gift. A watch winder. $30 value. Had ordered from World of watches before with no problems.

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