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2.4 Based on 46 reviews
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  • Customers like
    • Easy resolution of problems 1
    • Low prices 1
    • Supervisor touch labor 1
  • Customers don't like
    • Terrible company 5
    • Their dishonesty 3
    • Whole way of doing business 3

I bought 7 pieces of watches from them in the month of June & July 2013. I only received my credit card statement in July and notice that they have over charge me by US$ 4016.06. I have been trying to contact them by phone but each time my called was picked up by a CS just said to claim by from my credit card company which is impossible. She will then slammed down my called. I have make many long overseas call and they know that I am from... Read more

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Fantastic experience. Ordered a Bulova Accutron Swiss Made (retail $1195 cost was $299 on WOW) watch on Sunday, shipped Monday, received on Wed. Boxed, brand new with manual and warranty card. SERIAL NUMBER INTACT.

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I have been a customer for over five years and have purchased dozens of watches. No questions asked for returns with postage paid for returns. Accounting errors corrected within 24 hours. Their business practices compare favorably with any top tier retailer on the internet. You could not ask anything more from them. No retailer is perfect, but this one corrects its errors with no cost to the consumer. How can a consumer lose with postage is... Read more

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Claimed it was delivered but someone else signed for it. They the. Blocked me from contact. I never heard from them since. They are a crooked company. Read more

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Had great experiences with Evine and world of watches . Ordered 2 from WOW last night . Let's see what happens on these 2 orders

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First one was $1000 for $150 - came in with 5 big scratches, back lid was not fully shut. The time was off about an hour for every 12 hours that's gone by so I would re adjust it all the time. Got it replaced with same watch and 2nd one came in with a few cosmetic problems. But time was running slow all the time. Thought it was maybe battery is dying so replaced that and the time was off all the time. Return time ran out so got a local repair... Read more

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Purchased a new Baume and Mercier for nearly $2000. It stopped working after 5 days. Shipped it to them for repair. Called 2 weeks later on status. A customer service rep with an attitude claimed they had no record of return. Finally they shipped it back to me. Watch was then stolen while with UPS. Emailed World of Watches customer service about it. No reply. I contacted DISCOVER and, thankfully, they agreed to credit my account for... Read more

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Ordered 2 watches from WofW in the past 3 months. Free delivery took 6 days on both orders. Watches arrived well packaged and in new condition. Both watches have been trouble free. The last Michael Kors watch came with a free gift. A watch winder. $30 value. Had ordered from World of watches before with no problems.

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World of watches is guilty of price switching the price on TV is not always the samevas the web they almost charged me 50 dollars more than what was shown on TV good thing i was paying attention7

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"So I've purchased several watches from World of Watches over the years. However, this last time will be my last. To make my story short I ordered a watch and had to return it because of an oily film on the inside of the watch crystal. When I got the exchange back, it had the exact same problem, but was even worse than the first watch. So I ended up taking the watch apart and cleaning the inside of the crystal myself and I reassembled it (the... Read more

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I sent my watch to WOW to get a band replaced in August 2015 they claim they sent it to Switzerland for repair ,, really ? For a leather band!!! I call today and the told me the watch never made it to Switzerland and it was being mailed back to me and it was a error on there behalf and a mix up that the watch wasn't sent off I called every month since August and they told me the watch was in Switzerland why lie??? Now may watch coming back to me... Read more

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