2.3
  • No terrible2 votes
  • Terrible company2 votes
  • Their dishonesty1 votes
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  • Aug 28, 2013
  • Luxury / Jewelry
  • Invicta Watch
  • 2
  • 2
  • 3331
  • REVIEW RATING 5/5

I bought 7 pieces of watches from them in the month of June & July 2013. I only received my credit card statement in July and notice that they have over charge me by US$ 4016.06. I have been trying to contact them by phone but each time my called was picked up by a CS just said to claim by from my credit card company which is impossible. She will then slammed down my called. I have make many... Read more

Was this review helpful? 28 10

  • Mar 29
  • Luxury / Jewelry
  • Pompano Beach, Florida
  • Karamica Watch
  • 15
  • REVIEW RATING 4/5

bought a karamica found small crack in the case and the rest is almost unbelivable as bad as could be and I went too there front door on my own dime and they could not have been more rude took the watch without a word left me standing there for forty mins a watch repair man came out and told me 145$ to fix a watch I hadnt made a payment on. the crack was between the case and crown a space about... Read more

Was this review helpful? 0 0

  • Mar 28
  • Luxury / Jewelry
  • Greensboro, North Carolina
  • Loyalty Program
  • 8
  • REVIEW RATING 3/5

I redeemed my Wow points they sent me a link when I went to the link it said it was not valid. I contacted customer service twice and both times I was only told that I redeemed my points they did not send a new link just that my points was redeemed!!!!I don't understand why they tell you that you have the points and can redeem them for a gift certificate and then send a link that dont work and... Read more

Was this review helpful? 0 0

  • Mar 23
  • Luxury / Jewelry
  • Palm Coast, Florida
  • Positive Experience
  • 56
  • REVIEW RATING 3/5

Most of these complaints are BS! The company has a "no questions asked" money back guarantee. All watches sold are 1st quality. They represent some of the best names in watches. Are Omega and Breitling garbage? The other brands represent a lot of price points and levels of refinement. A 49.99 watch won't be a 5,000.00 watch. Most of the poorly written reviews seem to be written by the same... Read more

Was this review helpful? 0 1

Placed order got web receipt then was told it was out of stock, it was my wife's birthday present, thanks a lot Add comment

  • Feb 14
  • Luxury / Jewelry
  • Vancouver, Washington
  • Watch
  • 183
  • REVIEW RATING 4/5

Well, this is hard since I did not buy yet but tried! I called and was wanting a watch on thier list but wasout of stock. The Customer service agent was about as helpful as '0' in fact was there one minute and then gone, no indication they left. Ok I will maybe try again? But after reading all the review's 88 negative and I have yet to find some positive and the C/S agent I spoke to I feel... Read more

Was this review helpful? 2 0

  • Feb 01
  • Luxury / Jewelry
  • Innisfil, Ontario
  • Watch
  • 1
  • 1
  • 176
  • REVIEW RATING 4/5

I bought a watch for $139 it did not work correctly It will cost me almost the price of the watch for warranty repairs There is no real warranty it costs you a fee to send them the watch plus postage. Then you have to send them a fee to return the watch to you That is simply no warranty, I will never buy another watch from these rip off artists Even this place to post your complaint is a rip... Read more

Was this review helpful? 1 0

  • Jan 29
  • Luxury / Jewelry
  • Erlanger, Kentucky
  • Red Line Watch
  • 178
  • REVIEW RATING 4/5

Purchased "Red Line" brand watch 'bout 2 yrs ago. Paper stated 5 yr. warranty, just insure watch plus $10 and send it to us. Received e-mail with a cost estimate of $28. I called to complain 'n was told, "warranty covers movement and mine was ok, just needed cleaning, and that was normal service, not a warranty issue. You can't make this stuff up. I wore the watch about 20 times in 2 yrs and... Read more

Was this review helpful? 0 0

  • Jan 24
  • Luxury / Jewelry
  • Long Beach, California
  • Gucci Watch
  • 188
  • REVIEW RATING 4/5

Their watches are dysfunctional. They would stopped working. I bought a $350 Gucci watch just for it to stop working the next day. Also bought a bunch more watches for Christmas gifts cuz I thought it was a good deal but I noticed their watches are flawed and cheaply made, almost a knock off. It's probably the ones that didn't pass Quality Inspection from the companies because of defects. Don't... Read more

Was this review helpful? 0 0

  • Jan 19
  • Luxury / Jewelry
  • Santa Ana, California
  • Watch
  • 139
  • REVIEW RATING 4/5

why is it that I'm calling from Mesa Arizona I call it Sunday night during the show and there's no answer to the phone so I try back Monday way to profitably 44 minutes on hold was never told to standby or anything just listen to music are you close because of milk holiday I would appreciate a call back 6:02 980 1350 I have purchased a total of 9 watches from you in the past and it's always a... Read more

Was this review helpful? 0 0

  • Jan 16
  • Luxury / Jewelry
  • Parramatta, New South Wales
  • Watch
  • 133
  • REVIEW RATING 4/5

I ordered 3 watches I received only 2 watches with a note telling me one watch was out of stock. The value of this watch was $64US + freight . No mention of a later delivery or credit. I emailed them asking what happened to my credit?, their reply was that I was not entitled to one. I took up the matter with PayPal and was then offered a credit $31AUD, which I refused to except. The refuses to... Read more

Was this review helpful? 0 0

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