3.1
  • Best site i have found1 votes
  • No terrible2 votes
  • Terrible company2 votes
  • Their dishonesty1 votes
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  • Aug 28, 2013
  • Luxury / Jewelry
  • Invicta Watch
  • 2
  • 2
  • 3573
  • REVIEW RATING 5/5

I bought 7 pieces of watches from them in the month of June & July 2013. I only received my credit card statement in July and notice that they have over charge me by US$ 4016.06. I have been trying to contact them by phone but each time my called was picked up by a CS just said to claim by from my credit card company which is impossible. She will then slammed down my called. I have make many... Read more

Was this review helpful? 30 11

  • Apr 13
  • Luxury / Jewelry
  • Miami, Florida
  • Watch
  • 38
  • REVIEW RATING 4/5

Ordered a watch and after three weeks WOW sent me an e-mail claiming it was my idea to cancel the order instead of admitting that they didn't have the watch I ordered. All they had to do was admit to their incompetence instead of insulting me! I will only do business with honorable people who provide service for payment, a simple concept. I never have this kind of problem with Amazon so I will be... Read more

Was this review helpful? 0 0

  • Apr 08
  • Luxury / Jewelry
  • Plymouth, Minnesota
  • Positive Experience
  • 97
  • REVIEW RATING 4/5

I have purchased about a dozen watches over the past 18 months from this company with no major problems. One watch had a chronograph hand that had fallen off (Lucien Piccard brand) and I shipped it back at WOW's expense and was credited properly. Another time the watch was in perfect condition but was simply too big for my wrist and was returned and credited without question. My only complaint is... Read more

Was this review helpful? 0 0

  • Apr 03
  • Luxury / Jewelry
  • Cape Coral, Florida
  • Invicta Watch
  • 105
  • REVIEW RATING 4/5

I bought an Invicta watch from WOW afew months ago. When i got it it was not running ! I took it to a watch repair place and they put a battery in for $12.00 Now it has stopped again ! I have talked to WOW 4 times and they told me to contact Invicta. WOW is just selling more junk from China with no customer service ! Needless to say , I won't be doing any more business with them ! Next time... Read more

Was this review helpful? 1 0

  • Mar 29
  • Luxury / Jewelry
  • Pompano Beach, Florida
  • Karamica Watch
  • 84
  • REVIEW RATING 4/5

bought a karamica found small crack in the case and the rest is almost unbelivable as bad as could be and I went too there front door on my own dime and they could not have been more rude took the watch without a word left me standing there for forty mins a watch repair man came out and told me 145$ to fix a watch I hadnt made a payment on. the crack was between the case and crown a space about... Read more

Was this review helpful? 0 0

  • Mar 28
  • Luxury / Jewelry
  • Greensboro, North Carolina
  • Loyalty Program
  • 41
  • REVIEW RATING 3/5

I redeemed my Wow points they sent me a link when I went to the link it said it was not valid. I contacted customer service twice and both times I was only told that I redeemed my points they did not send a new link just that my points was redeemed!!!!I don't understand why they tell you that you have the points and can redeem them for a gift certificate and then send a link that dont work and... Read more

Was this review helpful? 0 0

  • Mar 23
  • Luxury / Jewelry
  • Palm Coast, Florida
  • Positive Experience
  • 166
  • REVIEW RATING 4/5

Most of these complaints are BS! The company has a "no questions asked" money back guarantee. All watches sold are 1st quality. They represent some of the best names in watches. Are Omega and Breitling garbage? The other brands represent a lot of price points and levels of refinement. A 49.99 watch won't be a 5,000.00 watch. Most of the poorly written reviews seem to be written by the same... Read more

Was this review helpful? 1 1

Placed order got web receipt then was told it was out of stock, it was my wife's birthday present, thanks a lot Add comment

  • Feb 14
  • Luxury / Jewelry
  • Vancouver, Washington
  • Watch
  • 213
  • REVIEW RATING 4/5

Well, this is hard since I did not buy yet but tried! I called and was wanting a watch on thier list but wasout of stock. The Customer service agent was about as helpful as '0' in fact was there one minute and then gone, no indication they left. Ok I will maybe try again? But after reading all the review's 88 negative and I have yet to find some positive and the C/S agent I spoke to I feel... Read more

Was this review helpful? 2 0

  • Feb 01
  • Luxury / Jewelry
  • Innisfil, Ontario
  • Watch
  • 1
  • 1
  • 197
  • REVIEW RATING 4/5

I bought a watch for $139 it did not work correctly It will cost me almost the price of the watch for warranty repairs There is no real warranty it costs you a fee to send them the watch plus postage. Then you have to send them a fee to return the watch to you That is simply no warranty, I will never buy another watch from these rip off artists Even this place to post your complaint is a rip... Read more

Was this review helpful? 1 0

  • Jan 29
  • Luxury / Jewelry
  • Erlanger, Kentucky
  • Red Line Watch
  • 206
  • REVIEW RATING 4/5

Purchased "Red Line" brand watch 'bout 2 yrs ago. Paper stated 5 yr. warranty, just insure watch plus $10 and send it to us. Received e-mail with a cost estimate of $28. I called to complain 'n was told, "warranty covers movement and mine was ok, just needed cleaning, and that was normal service, not a warranty issue. You can't make this stuff up. I wore the watch about 20 times in 2 yrs and... Read more

Was this review helpful? 0 0

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