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    • Their dishonesty3
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    • Their whole way of doing business2

Premium

  • Aug 28, 2013
  • Luxury / Jewelry
  • Invicta Watch
  • 2
  • 2
  • 4697
  • REVIEW RATING 5/5

I bought 7 pieces of watches from them in the month of June & July 2013. I only received my credit card statement in July and notice that they have over charge me by US$ 4016.06. I have been trying to contact them by phone but each time my called was picked up by a CS just said to claim by from my credit card company which is impossible. She will then slammed down my called. I have make many... Read more

Was this review helpful? 34 20

  • Jul 28
  • Luxury / Jewelry
  • Horatio, South Carolina
  • Invicta Mens Watch
  • 29
  • REVIEW RATING 4/5

During the Christmas Holidays, I purchased an Invicta Watch by debit card from World of Watches as a gift. The gift never arrived to the person. I called the company at least 7 times, and each time I was told that it was being investigated. According to them, UPS said they delivered it. During this time a lot of folk didn't receive packages that were ordered. I was told that someone would call me... Read more

Was this review helpful? 0 0

  • Jul 28
  • Luxury / Jewelry
  • Somers, New York
  • 18
  • REVIEW RATING 3/5

packaging appears opened and watches just thrown in box carelessly. not the origional crystal protector to peel off and one of the watches is broken. also usually all watches come with something holding the crown pulled out. mine did not. I believe that these are not new. it looks to me like they sell some cheap junk and the nicer ones are probably all refurbished or defects or something. ... Read more

Was this review helpful? 0 0

  • Jul 12
  • Luxury / Jewelry
  • New Britain, Connecticut
  • World Of Watches Staff
  • 1
  • 1
  • 39
  • REVIEW RATING 3/5

Nothing negative has happened. I like the watches I have purchased. To be honest I can't stand watching with that new guy Wiley, it us painful. Please find someone similar to Jim or just have Megan do the show. WILEY TERRIBLE AND SOOO ANNOYING. Read more

Was this review helpful? 0 0

  • Jul 12
  • Online Shopping
  • Kansas City, Missouri
  • Watch
  • 134
  • REVIEW RATING 4/5

I ordered a watch on 6/26/2015, and received an email from World of Watches that my order had been received and was processing. On 7/6/2015, I received 3 (?) emails stating that my watch had been delivered. It hadn't, so I called their customer service #. I was told that the watch was out-of-stock, and that my order actually had been cancelled. HUH? I was told that it wasn't out-of-stock when I... Read more

Was this review helpful? 1 0

  • Jul 06
  • Luxury / Jewelry
  • Atlanta, Georgia
  • World Of Watches Coupon
  • 38
  • REVIEW RATING 3/5

I tried to place an order online and was having issues applying a coupon code. "Jasmine" was the customer service representative that "assisted" me via chat support. This was the worst customer service interaction I have ever had; her responses were EXTREMELY delayed and unhelpful. The interaction ended very abruptly with no resolution. Some research on worldofwatches yielded questionable... Read more

Was this review helpful? 0 0

  • Jul 06
  • Online Shopping
  • North Hollywood, California
  • Luminox Watch
  • 204
  • REVIEW RATING 4/5

I recently ordered a ladies Luminox watch. When I received it, the box was not damaged, and it was in good condition, running, appeared to be new, but it failed the illumination test. I called WOW and let them know this. They said hold it under bright light for five minutes. I did that, but it still failed. I have a hard time believing an authentic watch from a quality watch manufacturer would... Read more

Was this review helpful? 0 0

  • Jul 03
  • Luxury / Jewelry
  • Perth, Western Australia
  • Watch
  • 83
  • REVIEW RATING 4/5

On 22 June I ordered 5 watches from World of Watches. The purchase price of Au$667 was immediately deducted from my account. I did not receive any order confirmation or a receipt from them. I have contacted World of Watches through their website twice and sent four emails. I have not had any meaningful contact from World of Watches. The only feedback that I received from World of Watches was... Read more

Was this review helpful? 1 0

ive been buying invictas from evine live but have discovered wow have bought 4 watches in may I had 1 stolen off my front porch wow sent me a new 1 great customer service thanks rodney Add comment

Resolved

  • Jun 02
  • Luxury / Jewelry
  • Florida, United States
  • Watch
  • 110
  • REVIEW RATING 5/5

placed order 22 may 2015. Our bank cleared funds 23 may 2015. Account remains pending and now we must wait another 24 hours for an e mail. I have mailed with no response. I have chatted with agent and a time line and next step not forthcoming. After having paid $139.00 nearly 2 week's ago, nothing is happening!!! I am so frustrAted and helpless As i placed my trust in an USA online website being... Read more

Was this review helpful? 0 1

Customer service is terrible and so is their knowledge of the items they are selling. I rather pay a bit more and have a trouble free shopping experience. Add comment

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