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  • Customers like
    • Best site i have found 1
    • Low prices 1
    • Supervisor touch labor 1
  • Customers don't like
    • Terrible company 5
    • Their dishonesty 3
    • Whole way of doing business 3

Premium

I bought 7 pieces of watches from them in the month of June & July 2013. I only received my credit card statement in July and notice that they have over charge me by US$ 4016.06. I have been trying to contact them by phone but each time my called was picked up by a CS just said to claim by from my credit card company which is impossible. She will then slammed down my called. I have make many... Read more

Was this review helpful? 45 25

"So I've purchased several watches from World of Watches over the years. However, this last time will be my last. To make my story short I ordered a watch and had to return it because of an oily film on the inside of the watch crystal. When I got the exchange back, it had the exact same problem, but was even worse than the first watch. So I ended up taking the watch apart and cleaning the inside... Read more

Was this review helpful? 0 0

I sent my watch to WOW to get a band replaced in August 2015 they claim they sent it to Switzerland for repair ,, really ? For a leather band!!! I call today and the told me the watch never made it to Switzerland and it was being mailed back to me and it was a error on there behalf and a mix up that the watch wasn't sent off I called every month since August and they told me the watch was in... Read more

Was this review helpful? 1 0

2 watches ordered, arrived with flat batteries and needing pressure testing to make at home waterproof again. Was 3 days from posting to arrival. They have refused to acknowledge or respond to 3 emails. Atrocious service, highly unprofessional, no customer relations. Unable to send back as no response from company so am out of pocket. Apparently they do not wish to accept watches back. Would... Read more

Was this review helpful? 0 0

Purchased an Invicta watch on 1/9/16, and specifically paid for UPS Ground shipping. After checkout, I got an email stating they were sending it via USPS. Link to track shipping received via email still only says "shipping information received". Now it is 1/15/16 and their customer service person says they "are working in it". Do not waste your time or money with this company, especially if you... Read more

Was this review helpful? 1 0

I got the $30 watch I ordered and am pleased. However, I expected it sooner than I got it, and became alarmed having read some pretty critical reviews of this company. Getting in touch with them by phone was impossible on any number they offered. I could not contact them by email, computer does not use the proper email link. Finally I saw the Chat offer. I was able to Chat my inquiry and got... Read more

Was this review helpful? 0 0

I cannot believe the level of incompetence and inconsideration at this company. Firstly, I received a used product after paying for a new watch. When I called to explain, they sent me a return label and assured me I would receive a replacement product within 5-7 days after the watch had been received on their end, which I was fine with. I heard nothing for weeks and had to wait on hold for an... Read more

Was this review helpful? 0 0

I love this site, order 3 Watchs very pleased Add comment

Three days ago I place a one day shipping order on a watch for my wife and days later I receieved a notification saying that my order was cancelled, the watch was put of stock even though it was in stock when ordered Add comment

ordered a watch from them as a Christmas gift last week , and just so happened to open the box to look at my purchase and to my surprise a silver Men's watch , while my purchase was for a gold watch. Hopefully they send me what I originally purchased it was stated once the label is scanned they will ship it out to have by Christmas. I understand mistakes are made but this is VERY frustrating when... Read more

Was this review helpful? 0 0

I paid the shipping for two days and now is in six days and nothing, I contacted the company and hung up when told what was going on Add comment

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