World Of Watches Complaints and Reviews

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World Of Watches
Main address: 101 S State Road 7 33023 Hollywood FL
1-866-961-TIME(8463), ,
  • 72+3 mobile complaints
  • $12.2K claimed losses
  • $163 average
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Premium      

  • Aug 28, 2013
  • Luxury / Jewelry
  • Invicta Watch
  • 2
  • 2
  • 301

I bought 7 pieces of watches from them in the month of June & July 2013. I only received my credit card statement in July and notice that they have over charge me by US$ 4016.06. I have been trying to contact them by phone but each time my called was picked up by a CS just said to claim by from my credit card company which is impossible. She will then slammed down my called. I have make many... Read more

Was this review helpful? 5 2

Just to clarify, Swiss Legend watches are made in China but utilize Swiss movement. Please know your watch before you purchase and or leave complaints Add comment

     

  • Oct 09
  • Luxury / Jewelry
  • Poor Quality Watches
  • 100

I purchased two Red line watches from World Of Watches, both arrived not working. Probably both need a battery. But still new watches should not arrive not working. Called customer service to find out what to do. Was told a Manager would return my call. I never received a call back. So I filed a dispute with my credit card company. Within a week my credit card company credited my account.... Read more

Was this review helpful? 0 0

     

  • Oct 03
  • Luxury / Jewelry
  • Watch Broker
  • 56

The customer service promised me a similar discount on a high end luxury watch that cost the exact same as another watch I was about to purchase. Then they acted as if this never happened and did not acknowledge my issue and I was treated very poorly by their customer service representatives and talked down to in a condescending way... I'm sorry but it is a little odd when you are in The position... Read more

Was this review helpful? 2 0

     

  • Oct 01
  • Luxury / Jewelry
  • Annoying Phone Calls
  • 69

Consumer Sucs calls me everyday from different #'s and they hang up as soon as soon as the answering machine comes on or some leave messages about donating money for the special olympics, or another about lowering my credit card and this is my final notice and I have replied recently that this has been my final notice for 3 yrs now and they hung up. Another time I asked what credit card are you... Read more

Was this review helpful? 1 0

     

  • Sep 23
  • Luxury / Jewelry
  • Sale Prices
  • 173

Saw a RedLine watch advertise for 49.99, went to the check out page and price has gone up to 59.99, then it went up again to 65.99 all in a matter of minutes, good thing I printed out the 49.99 price from their website; I started to chat with them and they refused to match the price on the spot. If you check their website it is very common to see price differences even on their own site. Do not... Read more

Was this review helpful? 4 1

     

  • Aug 22
  • Luxury / Jewelry
  • Dallas, Texas
  • Swiss Legend Watch
  • 1
  • 1
  • 977

I bought a Swiss Legend watch from them for two reasons. First becouse we all know that the Swiss make quality products and second, I wanted a water resistant watch for snorkeling. Well guess what, its neither. Its made in China and took on water after casual swimming. I decided to send it in for repair or replacment under warranty along with the required $10 check for handling. I was informed... Read more

Was this review helpful? 5 1

     

  • Jul 16
  • Luxury / Jewelry
  • Deceptive Customer Service
  • 1
  • 1
  • 457

I sent a chat message to WOW and asked why most of the Swiss Legend watches were made in China.The person I was chatting with kept avoiding this question but finally said that"all Swiss Legend watches are Swiss made." What a lie.After this she cut me off.I will never buy anything more from that deceptive company.What kind of company would out right lie to one of it's customers or anyone? I hope... Read more

Was this review helpful? 4 0

     

  • Jul 02
  • Luxury / Jewelry
  • Thornhill, Ontario
  • Watches
  • 1
  • 1
  • 413

Tried on friday to purchase a few watches, not knowing there was promotions going on when i went to pay for my items it showed i got 2 extra watches for free, WOW choice which was fantastic however when i went to pay for the items it did not allow me. I called this morning to ask why and if i can pay over the phone and the CS rep tells me the promotion is over, no free watches and the prices of... Read more

Was this review helpful? 7 0

I had a great experience with WOW so far. Watch is exactly as described and of excellent quality. Genuine as stated. Watch was delivered within 48 hours of ordering!!! I have not had to deal with the warranty department yet. Hopefully I will not need to. Add comment

Tried to buy a watch that said you could make payments , and when I got to check out it didn't give that option. This seems strange. Add comment

 
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